FAQ

What is Battista Shop?
Battista Shop is a Website that provides business-to-consumer and business-to-business sales services via the Internet regarding products such as coffee.
How to buy?
Just choose the items you wish to purchase from our online catalogue and add them to your cart. Then confirm your order and proceed to the check out and pay for your items quickly and easily from the Internet.

What about the Delivery Time?
You will receive the products you orderedwithin 2/3 Days from the placing of the order.

Is there a limit of Items I can order?
There are no limits of Items you can order on our Online Shop.

What are the ways of paying?
You can pay for your orders on-line with your Credit Card or by bank transfer.

What is My Account?
My Account is a personal space in which you can manage your orders, your personal data and the expeditions of items.

How am I protected in terms of Privacy?
Battista Shop grants the maximum level of Privacy to all its customers regarding the data acquired during the registration process. Additional needed information would grant the customer additional attention and would assure the best service possible in the best interest of our customers.

I have changed my e-mail address. What should I do?
Right after you login with your old e-mail address you will be able to change it into your new one in the “My Account” section, by clicking on “ModificaDatiPersonali”. Remember that the new e-mail address will be essential in your further logins.

What should I do if I forget the Password of my Account?
If you forget your Password, just click on the “Hai dimenticato la password?” link and an e-mail containing the instruction to create a new Password will be immediately sent to your e-mail account.

Can I eliminate my Account?
It is possible to eliminate your account whenever you want. Just remember that in order to using our on-line services you will have to again through the Registration Process and create a New Account.